Features & Benefits of Service Managment

  • Faster implementation

    Configuration is simple & faster. With ready configuration templates, implementation cycle will be much more shorter.

  • Lower Cost

    High flexibility configuration function. It greatly reduces customization workload & implementation cost.

  • User Friendly

    Internet-based & mobile friendly interface. Immediate customer info/habits update, manageable anywhere, anytime

  • Less Tools

    One-stop product & service. With completed products integration, it reduces the integration cost & time and strengthen the data fusion

  • Closed Loop

    A solution that achieved the integrating services, operations and automation, covering functions of complaint, tickets, operation management, knowledge precipitation, chat bot available

Scenarios

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