Features & Benefits of Service Managment

  • Faster implementation

    Configuration is simple & faster. With ready configuration templates, implementation cycle will be much more shorter.

  • Lower Cost

    High flexibility configuration function. It greatly reduces customization workload & implementation cost.

  • User Friendly

    Internet-based & mobile friendly interface. Immediate customer info/habits update, manageable anywhere, anytime

  • Less Tools

    One-stop product & service. With completed products integration, it reduces the integration cost & time and strengthen the data fusion

  • Closed Loop

    A solution that achieved the integrating services, operations and automation, covering functions of complaint, tickets, operation management, knowledge precipitation, chat bot available

Business Scenarios

Yan Cloud for After Sale Service Management Scenario

After-sales service work order tracking business scenario

Yancloud_Scenario_After_Sale_Service

Yan Cloud for Human Resource Service Management Scenario

Human Resource service management business scenario Yancloud_Scenario_HR_Service_Management

Yan Cloud for IT Service Management Scenario

IT service management business scenario

Yancloud_Scenario_ITSM

Yan Cloud for Quality and Issue Analysis Scenario

Quality and Issue Analysis business scenario

 

Yancloud_Scenario_Quality_Issue_Analysis

For more information, talk to our expert.

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